Engineers have a huge suite of tools available to work together remotely, but the biggest challenge isn't technical, but organizational. Here's what we've learned about successfully working remotely as an engineering team.
Best practices for creating and maintaining a service catalogue that lets engineers find the information they need.
What you need to get new team members ready for their first on-call rotation — and why doing so quickly matters.
Automating timeline creation after an incident ensures post-mortems are as productive as possible.
One thing I’ve been asked frequently over the past few months is why do we at effx feel it’s important to introduce a new service catalogue? From an ITIL perspective, there’